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PRIVATE HEALTH INSURANCE

Are you looking to get your care covered by your insurer? It is super easy - we'll detail the steps below.

Insurance / Step by step

STEP BY STEP PROCESS TO HAVE YOUR APPOINTMENT COVERED BY YOUR INSURANCE

BUPA / AXA / VITALITY / HEALIX / CIGNA / FREEDOM / WPA / AVIVA / ALLIANZ & ALL THE OTHERS

PHYSIOTHERAPY / OSTEOPATHY

1

Contact your insurer

Check whether you can see a physio or osteo under your policy

2

Get in touch with a GP if your insurer tells you they need a GP referral

Skip this step if you can self-refer

3

Quote our name, the name of your therapist, or our Provider Number to your insurer to authorise your treatment with us.

Check the clinician names and numbers below so you can quote the relevant info to your insurer

4

Call, text or email us to book!

We will need:

- the name of your insurer

- your membership #

- the authorisation code

- the number of sessions approved - and your excess.

MASSAGE, ACUPUNCTURE & DRY NEEDLING

1

Contact your insurer or cash-back scheme representative

Check whether you are covered for massage therapy or other alternative therapies

2

Some cash-back schemes will require your therapist to be accredited by certain associations (eg: SMA...)

Check in the table below which therapist is covered by the relevant association.

3

If your insurer only covers physiotherapy / osteopathy treatment, then you can get an authorisation code for physiotherapy instead.

We will be able to use sports massage or acupuncture as a treatment technique within physiotherapy / osteopathy sessions should this be appropriate for your diagnosis.

TMJ, WOMEN'S HEALTH, HANDS & WRIST, RETURN TO SPORT & OTHER SPECIALIST APPOINTMENTS

1

In most cases, these appointments will be performed by physiotherapists. You can check in the table below the details you can quote to your insurer.

Simply get an authorisation code for an episode of physiotherapy

2

Some insurers will authorise specialist episodes of care. Bupa for instance could request you to see a Women's Health specialist.

Check in the table below which therapist has the relevant speciality and what detail to quote to your insurer

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PROVIDER CODES

AETNA GLOBAL BENEFITS

Usually you only need to state which therapist you want to see and confirm that they are HCPC registered. If you need a Provider Number, you can give Mike's: Michael Robson: SP101056 Otherwise, here are the HCPC numbers for our physios: Jonathan Sumner: PH97758 Nicolas Colombo: PH98923 Maninderpal Matharu: PH101973 Alice Hunter: PH110179 Michael Robson: PH98924 Daniele D'Ettorre: PH124126 Alistair Foote: PH113874 Joanna Fletcher: PH111309 Ella Hope: PH111135 Nicola Virley: PH119970 Ibyan Abucar: PH96084

ALLIANZ HEALTH CORPORATE

Michael Robson: SP101056

ALLIANZ INTERNATIONAL / WORLDWIDE

Usually you only need to state which therapist you want to see and confirm that they are HCPC registered. Here are the HCPC numbers for our physios: Jonathan Sumner: PH97758 Nicolas Colombo: PH98923 Maninderpal Matharu: PH101973 Alice Hunter: PH110179 Michael Robson: PH98924 Daniele D'Ettorre: PH124126 Alistair Foote: PH113874 Joanna Fletcher: PH111309 Ella Hope: PH111135 Nicola Virley: PH119970 Ibyan Abucar: PH96084

AXA HEALTH / AXA PPP

Please quote individual names to your insurer, not our clinic name. Jonathan Sumner: JJS08833 Nicolas Colombo: NC02122 Maninderpal Matharu: MM06371 Michael Robson: MR04020 Daniele D'Ettorre: SP111347 Alistair Foote: SP107517

AXA INTERNATIONAL

Please quote individual names to your insurer, not our clinic name. Jonathan Sumner: JJS08833 Nicolas Colombo: NC02122 Maninderpal Matharu: MM06371 Michael Robson: MR04020 Daniele D'Ettorre: SP111347 Alistair Foote: SP107517

AVIVA

Please quote individual names to your insurer, as well as our clinic name. Jonathan Sumner: 600119372 Nicolas Colombo: 600119722 Maninderpal Matharu: 600119492 Michael Robson: 600140167 Alistair Foote: 600154973

BHSF

Make a direct payment for your treatment with us. After your session is finished, we'll provide you with a comprehensive invoice and receipt. You can then seek reimbursement for your session fee from your provider.

BUPA

For Physiotherapy, please quote our Clinic Provider Number: LDN PHYSIO 80013877 For osteopathy, see each osteo's own provider number: Tom Mieszkowski - 30039246

BUPA GLOBAL / BUPA INTERNATIONAL

*Please quote our Clinic Provider Number: LDN PHYSIO 80013877

CIGNA

Please quote individual names to your insurer, as well as our clinic name. Jonathan Sumner: 217476 Nicolas Colombo: 213726 Maninderpal Matharu: 217417 Michael Robson: 221646

CIGNA GLOBAL / CIGNA INTERNATIONAL

Usually you only need to state which therapist you want to see and confirm that they are HCPC registered. Here are the HCPC numbers for our physios: Jonathan Sumner: PH97758 Nicolas Colombo: PH98923 Maninderpal Matharu: PH101973 Alice Hunter: PH110179 Michael Robson: PH98924 Daniele D'Ettorre: PH124126 Alistair Foote: PH113874 Joanna Fletcher: PH111309 Ella Hope: PH111135 Nicola Virley: PH119970 Ibyan Abucar: PH96084

FREEDOM HEALTHCARE

Usually you only need to state which therapist you want to see and confirm that they are HCPC registered. Here are the HCPC numbers for our physios: Jonathan Sumner: PH97758 Nicolas Colombo: PH98923 Maninderpal Matharu: PH101973 Alice Hunter: PH110179 Michael Robson: PH98924 Daniele D'Ettorre: PH124126 Alistair Foote: PH113874 Joanna Fletcher: PH111309 Ella Hope: PH111135 Nicola Virley: PH119970 Ibyan Abucar: PH96084

HEALIX

Please quote individual names to your insurer, as well as our clinic name. Jonathan Sumner: SP091264 Michael Robson: SP101056

HEALTH SHIELD

Make a direct payment for your treatment with us. After your session is finished, we'll provide you with a comprehensive invoice and receipt. You can then seek reimbursement for your session fee from your provider.

NUFFIELD HEALTH

*Please quote individual names to your insurer, as well as our clinic name. Jonathan Sumner: SP091264 Nicolas Colombo: SP091410 Maninderpal Matharu: SP091326 Alice Hunter: Full name + Postcode (N1 6DR or E8 1GQ or NW5 1RT) Michael Robson: SP101056

PAYCARE

Make a direct payment for your treatment with us. After your session is finished, we'll provide you with a comprehensive invoice and receipt. You can then seek reimbursement for your session fee from your provider.

SAGA

*Please quote individual names to your insurer, as well as our clinic name. Jonathan Sumner: SP091264 Nicolas Colombo: SP091410 Maninderpal Matharu: SP091326 Alice Hunter: Full name + Postcode (N1 6DR or E8 1GQ or NW5 1RT) Michael Robson: SP101056

SIMPLY HEALTH

Make a direct payment for your treatment with us. After your session is finished, we'll provide you with a comprehensive invoice and receipt. You can then seek reimbursement for your session fee from your provider.

THE EXETER

Usually you only need to state which therapist you want to see and confirm that they are HCPC registered. Here are the HCPC numbers for our physios: Jonathan Sumner: PH97758 Nicolas Colombo: PH98923 Maninderpal Matharu: PH101973 Alice Hunter: PH110179 Michael Robson: PH98924 Daniele D'Ettorre: PH124126 Alistair Foote: PH113874 Joanna Fletcher: PH111309 Ella Hope: PH111135 Nicola Virley: PH119970 Ibyan Abucar: PH96084

THE PHC

Usually you only need to state which therapist you want to see and confirm that they are HCPC registered. Here are the HCPC numbers for our physios: Jonathan Sumner: PH97758 Nicolas Colombo: PH98923 Maninderpal Matharu: PH101973 Alice Hunter: PH110179 Michael Robson: PH98924 Daniele D'Ettorre: PH124126 Alistair Foote: PH113874 Joanna Fletcher: PH111309 Ella Hope: PH111135 Nicola Virley: PH119970 Ibyan Abucar: PH96084

VITALITY

Please quote individual names to your insurer, as well as our clinic name. Physios: Jonathan Sumner: SP091264 Nicolas Colombo: SP091410 Maninderpal Matharu: SP091326 Alice Hunter: Full name + Postcode (N1 6DR or E8 1GQ or NW5 1RT) Michael Robson: SP101056 Osteos: Tom Mieszkowski SP097418

VITALITY HEALTH INTERNATIONAL

*Please quote individual names to your insurer, as well as our clinic name. Jonathan Sumner: SP091264 Nicolas Colombo: SP091410 Maninderpal Matharu: SP091326 Alice Hunter: Full name + Postcode (N1 6DR or E8 1GQ or NW5 1RT) Michael Robson: SP101056

WESTFIELD HEALTH

Make a direct payment for your treatment with us. After your session is finished, we'll provide you with a comprehensive invoice and receipt. You can then seek reimbursement for your session fee from your provider.

WPA

Please quote individual names to your insurer, as well as our clinic name. Jonathan Sumner: 921030652 Nicolas Colombo: 920925078 Maninderpal Matharu: 921133550 Michael Robson: 920773823

Insurances / Provider codes
Insuraces / FAQs
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HEALTHCARE INSURACE FAQ'S

Please be advised that we cannot process your invoices without the information listed above and valid authorisation, resulting in the need to self-fund your appointment

How much your insurance will pay per session can vary from our standard pricing. We have agreements in place with different insurers. Some of the rates covered might mean that your session will be 30mins instead of our standard 45mins. You can then top-up if you want to, but you are in no way obliged to.

There is usually a limit on how much therapy you can claim for. This is either a monetary amount (e.g. £500 per year) or measured by the number of sessions you can receive.

You cannot usually claim for any equipment bought (splinting, insoles...)

BILLING & COSTS

Before commencing your treatments, it's crucial to understand the following:
- Does your policy include an excess? If yes, what is the amount?
- When does your policy start? (This is important to determine when you might need to pay your excess again.)

If you need to pay your excess, contact us and we will raise an invoice for you. If your treatment is authorised with us, you don't have to wait to pay your excess to book or be seen.

PAYING YOUR EXCESS

BOOK WITH US TODAY

THE LDN DIFFERENCE

TRULY TAILORED INTERVENTION

Our clinicians will go above and beyond to ensure you get the best out of your intervention. With experience as senior clinicians in the NHS, in private clinics, Premiere League clubs and in some of the biggest firms in the City - we're confident with can get you back on track towards achieving your own unique goals as soon as feasible.

INNOVATIVE REHAB EXPERIENCE

Our systems are simple and effective, and our treatments based on the latest evidence. Book, pay, change appointments in 2 secs. Forget stickmen drawings, we'll get you on our exercise app which integrates with your phone, smartwatch and allows communication with your physio when not in clinic.

SUPPORTIVE & LISTENING

We want your experience to be as seamless as possible. Because results only come with commitment, we support you when you leave the clinic too. Stay in touch with your clinician via video, email or messenger; get the answers to your questions as soon as they come up and stay on track in between sessions.

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