Reminder emails and/or text messages are sent as a courtesy to all our clients, however the onus is on yourself to keep a record of all of your future appointments.
To cancel or reschedule an appointment without incurring a charge, we require at least 12 hours notice. Appointments being cancelled or rescheduled within 12 hours of the appointment time will be liable to a late cancellation charge.
The charge will be 50% of the appointment being cancelled or rescheduled charged at our self-funding rates.
Any queries don't hesitate to contact us at email@example.com